Contact Us
We're here to help.
Reach out for anything from account issues to reporting a listing - our team typically replies within 1 business day.
General support
support@onemall.ng
Trust & safety reports
safety@onemall.ng
Business & shop partnerships
partnerships@onemall.ng
Support hours: Monday - Saturday, 8am - 6pm (WAT).
Have a quick question?
Check the Help Center - most account, listing and payout questions are answered there.
Reporting a listing or shop?
Use the Report button on the listing or shop page directly for the fastest response, or read our Safety Tips.