Trade with confidence, every time.
ONEMALL.NG connects buyers and sellers directly - these guidelines help keep every transaction safe.
For buyers
Prefer well-lit, public locations for inspections and handovers - a busy plaza, mall or police station car park works well.
Check the item matches the listing photos and description in person before any money changes hands.
Be cautious of sellers who insist on full payment before you've seen the item, especially for high-value goods.
Shops with the verified badge have completed phone verification and profile review - look for it before you commit.
For sellers
Accurate listings sell faster and build the trust that keeps buyers coming back to your shop.
For deliveries, confirm the buyer's phone number and address, and avoid sharing sensitive personal details beyond what's needed.
For transfers, confirm the funds have actually cleared in your account - not just a screenshot - before handing over items.
If a buyer pressures you, asks you to move off-platform immediately, or offers to overpay, treat it as a red flag.
Use the Report button on any listing or shop profile, or reach our team directly.